With any given network, if even one network element experiences a cybersecurity risk or vulnerability, not only is that element impacted, but the entire network becomes at risk.
To ensure that any time TC Communications’ JumboSwitch® products are added to customers’ networks, no known cybersecurity risks or vulnerabilities are introduced, we provide cybersecurity protection for JumboSwitch products and networks by utilizing the Qualys® TruRisk™ cybersecurity platform.
Cybersecurity is built into our process. Our support contracts ensure your JumboSwitch® products stay secure and up to date.
Why it matters
New vulnerabilities emerge constantly, and any single point of threat can put your entire network at risk.
How we do it
At TC Communications, we help you stay ahead of the curve by regularly scanning JumboSwitch with the Qualys® TruRisk™ cybersecurity platform.
Benefits
A TC Communications support contract includes:
- Regular security scans and reports
- Firmware upgrades
- Expert assistance
How TC keeps your network safe
We regularly scan customers' JumboSwitch devices from our Irvine, CA facility using Qualys' remote tools. If a new vulnerability is found, customers are covered through our support contract with prompt software updates and guidance.
See it in action
Major utilities, transportation networks, and public safety customers rely on JumboSwitch and our team of support specialists.
Ready to secure your support contract?
Cybersecurity protection for JumboSwitch products is built into all of our Level 1-3 support contracts.
Upgraded support contracts (Levels 1-3) include:
- Regular cybersecurity scans and reports
- Free firmware updates
- Expert guidance to reduce downtime
In addition to some or all of the following:
24/7 Phone Support
Advance Replacement on Spares
Detailed System Dossier
Annual System Review
On-Site/Remote Training
10 Year Extended Warranty Available
Software Updates & Features
Additional Services
Products
If you have any questions about TC products, services, solutions, or support, feel free to reach out.
Our team is here to assist you with the information you need.