2022 - Henry County meets deadline to consolidate emergency phone system
In a new mandate, the State of Illinois required counties statewide to downsize their Public Safety Answering Points (PSAPs) to a maximum of two PSAPs per county. As a result, Henry County, Illinois, which operated an Emergency Telephone System Board (ETSB), was faced the challenge of closing one of its centers.
Henry County needed a way to link the radio resources from the closing location to the two remaining PSAPs, making all available resources fully accessible to both. What's more, the county sought to grow its network into a fully functioning regional center.
Working with its trusted vendor, Supreme Radio Communications (SRC), the county ordered the TC3846-6 2W/4W E&M and Dry Contact over IP Gateway JumboSwitch®, which was deployed to help consolidate the radio connections between its three locations to meet the state’s requirements. Today, all PSAP locations can hear all traffic across the network and, as a result, balance the dispatch load based on available resources – and provide better service to the people.