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United States: +1 (949) 852-1972

Fax: +1 (949) 852-1948

Office Hours:
Monday - Friday
Sales: 7:00 AM to 5:00 PM (PST)
Business: 8:30 AM to 5:00 PM (PST)

Sales Consult Questions

To help us find the right product for your situation please see the questions below.

Office Location

Irvine Headquarters

17881 Cartwright Road
Irvine, CA 92614
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Sales Consult Questions

There are 13 basic questions that typically need to be answered to help our sales team find the best product for you:

  1. What is the system topology?
    (e.g. point-to-point, bus/string, ring, self-healing ring...)
  2. What type of TC Communications device do you think you need?
    (e.g. modem, multiplexer, converter, transceiver...)
  3. What type of fiber optic cable are you going to use?
    (e.g. multimode 850nm, 1300nm; single mode 1300nm, 1550nm...)
  4. What type of fiber optic connector are you using?
    (e.g. ST, FC, SC, SMA...)
  5. How many fibers are between devices?
    (e.g. One - Simplex Transmission; One - Duplex Transmission; Two - Duplex Transmission; Three/RGB...)
  6. What is the distance between the devices you are connecting?
    (e.g. 2 kilometers, 20 kilometers...)
  7. What type of Electrical Interface are you using?
    (e.g RS-232, RS-366, RS-422, RS-449, RS-485 2-wire or 4-wire, RS-530, V.35, T1, E1, AUI, UTP/10BaseT, BNC/10Base2, Audio - 600 ohm, Video...)
  8. What clock type are you using?
    (e.g. Asynchronous; Synchronous - Internal or External Clock...)
  9. What Control Signals do you need?
    (e.g. RTS, CTS, DSR, DTR, CD...)
  10. What is your device type?
    (e.g. DTE or DCE)
  11. What is the transmission rate do you require?
    (e.g. 19.2 Kbps, 56 Kbps, 1.544 Mbps...)
  12. What fiber optic loss budget do you require?
    (Total of connector loss & attenuation plus safety margin [3dB] for a given fiber optic link). Typical loss budget for a device would be 17dB, 20dB, 25dB...)
  13. What type of power source do you require?
    (e.g. 12VDC, 24VDC, -48VDC, 115VAC, 230 VAC...)