Choosing the right product for your communication network is important, but choosing the right company is even more critical. TC Communications takes pride in being that "right" company.
As a customer you deserve high quality products and good service. To this end, TC Communications guarantees to meet or surpass your expectations for quality products and services in every way.
Knowledge of Fiber Communications
When you call TC, you can expect to get a thoughtful and considered response to your questions. TC has specialized in fiber communication products since its inception in 1991. It has a wide range of expertise with networks using analog/digital designs and TDM, Voice and IP technologies.
Proven Product Quality
When a user installs a vendor's product into their mission critical network, it says a lot about what they think of its quality. Users have installed more than 250,000 TC products worldwide since 1991 and many of these products are being used for critical networking applications including:
- Airport Traffic Control Systems
- Utilities (SCADA, Teleprotection, Smart Grid, etc.)
- Emergency Police / Fire Voice Systems
- Cell Site Backhaul Networks
A company's Engineering Department is the foundation for its design creativity, product quality and reliability.
Lead by TC's visionary Chief Design Engineer, its Engineering Department is comprised of a unique group of highly educated and trained engineers that are particularly strong at R&D and customizing products to fit special application requirements.
The typical TC Engineer has an advanced degree, 10+ years industry experience and has worked at TC for more than 6 years.
Partnerships with Customers
TC treats its customers like partners. The basic purpose of this partnership is to insure that its products and services meet customer expectations before, during and after product installation.
Services include consultation on migration strategies , e.g. from SONET/ SDH networks to Ethernet/ IP networks; designing network diagrams during pre-sale; and preparing technical proposals or conceptual designs for specific projects.
TC also offers various training classes including proper installation, commissioning, integrating with different network communication equipment and various testing and benchmarking techniques.
Outstanding Customer Service
TC's high level of customer service is the direct result of its culture of employee teamwork. TC employees exhibit a positive "can do" attitude and sales, production, engineering and accounting departments work together in close cooperation to meet every customer's needs.
As evidence of this cooperation, TC routinely ships orders in 3-5 days ARO and often sooner. No competitor can match TC's ability to ship rush orders and accommodate special requests.